Terms & Conditions
General Terms and Conditions
- All rates are quoted in U.S. Dollar per villa per night
- Reservation will be stated as confirmed booking only with at least 50% deposit during regular season. During Peak season full payment is required when making reservation. Term of payment can be done with Credit Card, Cash or Bank’s Transfer.
- Peak Season : July 1st through September 5th ; December 16 through January 5th ; Chinese New Year (3 days in advance and 3 days after) ; Miss World Contest (3 days in advance and 3 days after)
- All bookings shall be made directly with Gracia Bali Villas Reservation Department. Confirmation including any revisions and/or modifications will be sent in writing by fax or e-mail.
- When making reservation, please specify the name of clients, total number of people, check in and check out dates.
- Gracia Bali Villas Reservation Department
- Phone: +62 361 738 339
- Fax: +62 361 736 401
- E-mail: [email protected]
CANCELLATION AND NO SHOW POLICY
- No show will be subjected to 100% of total room night rate.
- Nonrefundable deposit..
TERMS OF PAYMENT
- A minimum of 50% deposit is required in order secure booking by Credit Card, Cash or Bank transfer to Gracia Bali Villas.
- Balance payment should be made upon clients’ arrival
- Gracia Bali Villas will not not take any responsibility for any bank’s fee
- Gracia Bali Villas is exonerated from all responsibilities in case of non respect, total or partial of the contract arising from any unforeseen circumstances, third party liability, or circumstances beyond its control such as: accidental damage, catastrophes, partial or total strike and all governmental measures which would make it impossible for the Gracia Bali Villas to carry out the terms and contract partly or fully.
- Any disagreement concerning the interpretation or application of the present contract which cannot be settled out of court by both parties, will be submitted to the competent court of Law
CHECK IN / CHECK OUT AND EXTENSION PROCEDURE
- Check in time is 14:00; check out time is 12:00
- Early check is subject to availability
- Gracia Bali Villas reserve the right to impose 50% charge based on night rates for early check in.
- Day use or late check out until 18:00 will be charge 50% of one night rate. Later than 18:00 will be charged of 100% of one night rate.
- Late check out is subject to availability. In order to guarantee the availability of a villa for late check out, the villa must be reserved prior guests arrival.
- Gracia Bali villas management endeavor to ensure that our guests are provided with accommodation based on their confirm reservation. If for whatever reason accommodation is not available, it is our sole responsibility to provide alternative accommodation in other villa of comparable category around Gracia Bali Villas neighborhood.
- Gracia Bali Villas will not be responsible should some major circumstances happen beyond our control.
- All information contain in this document are strictly private and confidential and may not be disclosed to any third party for whatever reason or purpose.